Privacy Policy — Your Data, Protected

This Privacy Policy ("Policy") describes how 777fz ("we", "us", "our", "the Company") collects, processes, stores, and protects the personal information of individuals ("you", "your", "User") who access or use the 777fz website at https://777fz.net and any associated mobile-optimised interfaces, features, or services (collectively, the "Platform").

777fz is committed to protecting the privacy of all its users, including players from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan. We operate in compliance with applicable international data protection laws and the conditions of our international gaming licence. This Policy is designed to give you a clear and honest understanding of your data rights and our obligations.

If you do not agree with the terms of this Policy, you must discontinue use of the Platform immediately. Continued use of the Platform after any updates to this Policy constitutes acceptance of the revised terms.

For the purposes of applicable data protection legislation, 777fz acts as the data controller in respect of personal data collected through the Platform. This means that 777fz determines the purposes for which, and the means by which, your personal data is processed.

All data processing activities conducted by 777fz are carried out under the authority of our international gaming licence and in accordance with the data protection obligations attached to that licence. Where third-party processors are engaged to assist in delivering our services, they are bound by data processing agreements that require them to maintain equivalent standards of data protection.

For any data-related queries, requests, or concerns, you may contact our dedicated privacy team at [email protected]. We aim to respond to all privacy-related correspondence within 72 hours.

777fz collects several categories of personal data depending on how you interact with the Platform. The specific data collected in each category is outlined below.

We collect personal data through a variety of direct and automated means:

When you register for an account, you provide us with identity and contact information. When you make a deposit or request a withdrawal, you share financial data. When you contact our support team via live chat or email, we collect the contents of those communications.

When you visit the Platform, our servers automatically log technical data including your IP address, browser type, device type, pages visited, session duration, and referring URL. This data is collected using server logs, cookies, and similar tracking technologies. For full details, refer to Section 10 (Cookies Policy) below.

In limited circumstances, 777fz may receive data about you from third parties to assist with identity verification, fraud prevention, or AML compliance. These sources include licensed identity verification service providers and payment processors such as JazzCash, EasyPaisa, HBL, and UBL. Data from these sources is only used for the specific purpose for which it was received.

777fz uses your personal data strictly for the following purposes:

• Account Management: To create, verify, and manage your player account on the Platform.
• Service Delivery: To process your deposits, withdrawals, bets, casino game sessions, and any bonuses or promotional rewards you are entitled to.
• Identity & Age Verification: To confirm that you are aged 21 or above and are the legitimate holder of the payment methods used on the Platform.
• Fraud & AML Prevention: To detect and investigate suspicious transactions, money laundering attempts, or any form of fraudulent activity.
• Regulatory Compliance: To meet the obligations imposed by our international gaming licence, including record-keeping and reporting requirements.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance through our 24/7 support channels in English and Urdu.
• Platform Improvement: To analyse usage patterns and improve the functionality, layout, and content of the Platform for Pakistani users.
• Responsible Gaming: To identify patterns of problem gambling behaviour and, where appropriate, initiate responsible gaming interventions in line with our Responsible Gaming Policy.
• Marketing Communications: To send you promotional offers and updates about 777fz, where you have provided your consent to receive such communications. You may withdraw this consent at any time.

777fz processes your personal data on one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual Necessity: Processing is necessary to perform the contract we have with you (your account agreement and these Terms), including delivering gaming services and processing transactions.
• Legal Obligation: Processing is required to comply with legal obligations, including AML laws, KYC requirements, and gaming licence conditions.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your fundamental rights.
• Consent: For specific activities such as marketing communications or the placement of non-essential cookies, we rely on your freely given, specific, and informed consent.

777fz does not sell your personal data. We share your data only in the following limited and controlled circumstances:

We engage trusted third-party service providers to assist in delivering our Platform, including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, SadaPay, USDT TRC20), identity verification providers, fraud detection services, IT infrastructure providers, and customer support tools. These providers are granted access only to the data strictly necessary to perform their services and are contractually prohibited from using your data for any other purpose.

777fz may be required to disclose personal data to government authorities, gaming regulators, financial intelligence units, or law enforcement agencies where required by applicable law, court order, or regulatory investigation. In such cases, we will disclose the minimum data necessary to satisfy the legal requirement.

In the event of a merger, acquisition, restructuring, or sale of all or part of 777fz's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change in the way your data is processed.

777fz retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. The retention periods below represent our standard practice:

• Account Data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in compliance with gaming licence obligations.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the date of the transaction in accordance with anti-money laundering record-keeping requirements.
• KYC & Identity Documents: Retained for five (5) years following the end of the business relationship, or longer if required by applicable law.
• Communication Records: Support chat logs and email correspondence are retained for three (3) years from the date of the interaction.
• Technical & Log Data: Retained for up to twelve (12) months for security monitoring and fraud detection purposes.

Upon expiry of applicable retention periods, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.

777fz implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases, including financial records and identity documents.
• Strict internal access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing of the Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Continuous monitoring for suspicious access patterns, brute force attempts, and anomalous account behaviour.

While we take all reasonable precautions to safeguard your data, no internet-based system can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights or freedoms, 777fz will notify affected users and relevant authorities in accordance with our legal obligations and as promptly as practically possible.

777fz uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. It allows the site to recognise your device on subsequent visits.

You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging in or accessing certain features. Details on managing cookies in commonly used browsers are available through your browser's help documentation.

Depending on applicable data protection laws, you may have some or all of the following rights in relation to your personal data held by 777fz. To exercise any of these rights, please contact us at [email protected].

The 777fz Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our registration and KYC process.

We strongly encourage parents and guardians in Pakistan to use parental control tools and monitoring software to prevent underage access to online gaming platforms. If you are concerned about a young person's gambling behaviour, please visit our Responsible Gaming page for guidance and support resources.

As an internationally licensed gaming platform, 777fz may process or store your personal data in countries outside of Pakistan. In such cases, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under our licensing obligations and applicable international data protection norms.

Such safeguards may include contractual clauses with data processors that impose data protection standards consistent with international best practices, or reliance on the adequacy of data protection laws in the receiving country. If you wish to obtain details of the specific safeguards applied to international transfers of your data, please contact us at [email protected].

777fz reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or Platform functionality. When we make material changes to this Policy, we will notify registered users via email and/or a prominent notice on the Platform at least seven (7) days before the updated Policy takes effect.

The effective date at the top of this page indicates when the Policy was last revised. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of a revised Policy constitutes your acknowledgement of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777fz handles your personal data, please reach out to our privacy team using the contact details below. We are committed to resolving all privacy-related queries promptly and transparently.